Privacy Policy

Last updated: July 3, 2026

Welcome to Creame — AI Skin Care & Scanner ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website, mobile application, and related services.

1. Information We Collect

We collect information to provide a personalized skincare experience, including:

  • Personal Profile Data: Name, email address, age, gender, and skin type when you register via Google Sign-In or fill out onboarding questions.
  • Photos & Camera Access: To perform face scans for skin concern analysis (like acne, oiliness, and pigmentation). Photos are processed securely and are never shared with third parties.
  • Skincare & Diet Logs: Information you record in your Daily Skin Diary, routine trackers, and customized diet plans.
  • Purchase & Subscription Data: In-app purchase history and subscription status tracked securely via Qonversion. We do not store your credit card details.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide skin analysis report, daily AI skincare advice, and custom routines.
  • To process and manage your premium subscriptions via Qonversion.
  • To monitor app performance and improve the user experience using Firebase Analytics.
  • To send you important push notifications and reminders (like drinking water or following your skincare routine).

3. Third-Party Services

We share data with trusted third-party service providers to enable app features:

  • Google: Used for secure user authentication (Google Sign-In).
  • Qonversion: Used to track, manage, and validate mobile app subscriptions and purchases.
  • Firebase: Used for user analytics, database hosting, and sending push notifications.

4. Data Control and Deletion

You have complete control over your data. You can delete your account and all associated profile, diary, and analysis data directly from the **Profile** section of the app in one click. Alternatively, you can request account deletion by emailing us at support@creameai.online.

5. Contact Us

If you have any questions or feedback regarding this Privacy Policy, feel free to contact our support team at:
Email: support@creameai.online